Peachymama sizing has been developed for your after baby body. 

If you were say, a standard Australian size 'S' before baby, you’ll be a Peachymama size 'S' now.  To check, grab a measuring tape...

Free Shipping on orders over $100

Your shipping choices:

• Free Shipping on orders over $100
• $10 Standard flat rate Shipping on orders under $100
• $17 Express Shipping on orders under $100
• $7 Express Shipping on orders over $100

We fulfil your order from our Melbourne warehouse, allow 1-3 days for Express Shipping & 4-8 days for Standard Shipping. It may take a little longer if you're in a remote area.

Normally your order is processed the same day. During busy times your order may not be able to be processed immediately and it may take 1-2 business days to despatch.

We do our best to have your garments delivered to you as quickly as possible, choosing the best possible postal method for your area, whether that be Australia Post or door-to-door courier and we appreciate your patience when this takes a little longer than expected.

Urgent Orders

If you need your Peachymama in a hurry we'll make it happen for you.

We have access to fast couriers that may cost a little extra than our standard services but we'll get the best rate on the day. If you need this, be sure to let us know via FB Messenger, email or call Stacey on 1300 473 224.

General Terms of Delivery

Delivery times only apply to products currently in stock.

In periods of high demand it is possible that an order will be accepted, with insufficient stock to fulfil it. In this case we will contact you as soon as possible to let you know and give you the option either to exchange it or obtain a refund.

When required, deliveries must be signed for by either yourself or a trusted friend/neighbour.

We reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address - if this affects an order you place, we will notify you as soon as possible.

Missing Parcel

In an ideal World, tradesmen would always come on time and we’d all get a good night’s sleep, but the truth is things happen that may cause a delay in your order being delivered to you.

So, please wait an extra few days and if it still hasn’t arrived send us an email.

We use secure postal and courier services. If for any reason you do not receive your package, we will do our best to help track it down however we cannot be held responsible for replacing it.

If you suspect your parcel may have gone missing, contact us and we'll be happy to sort it out for you.

Peachymama's Returns Policy

60 Day Returns & Friendly Customer Service

We want you to be happy with the items you’ve ordered. But sometimes that’s just not the case, perhaps a little too big or the colour isn’t quite right. That’s why our returns & exchanges process is super easy.

Sales & Clearance

Clearance or Final Sale Items

Sometimes we have end of Season Clearance or Final Sales - you'll know by the way we clearly label them. These are often heavily discounted items and we don't accept refunds or returns on these.

Sales & Promotions

We offer an exchange or store credit only on Sale Items or items purchased as part of a Promotional Offer. 

We can't offer a refund on these items.

If you'd like the option to return for a full refund, it's no problem. Just let us know and we'll arrange for you to complete your Order without the Sale or Promotion bonuses. 

Free Item Bonus Promotional Offers

Occasionally, we run Promotions where a free item may be included with a garment. If you decide to return the garment for a refund, you will be charged the full price of the Free item and this will be deducted from the total refund payable.

If you decide to exchange the garment for a different size or colour, you may keep the Free item.

Here's where to send your items:

Peachymama Returns
Unit 1/31 Keysborough Close
Keysborough
Victoria 3173
Australia

Here's how the process works in 10 easy steps...

Stop! Don’t Wash Your Garment Yet.

This is important: We do not refund or exchange garments that have been worn or washed.

To make sure you have the best experience, always check and try on each garment before washing.

We understand that you may wish to wash your new Peachymama garment before you wear it. But please, before you do, check the garment thoroughly for size, fit and faults because once it's been washed we cannot accept it back for refund or exchange.

Check If You're Eligible

To be eligible for a return or exchange please ensure:

1. Your request is within the 60 day period from date of shipping confirmation email.
2. The garment(s) is in it's original condition and has not been washed.
3. The garment(s) has never been worn - apart from trying it on for fit.
4. The garment is not a Clearance item.

If you're unsure if your garment is eligible for an exchange or refund - eg. if it's over the 60 days or is a Sale item - please contact us first to confirm before posting your garment back.

60 Days Return

Peachymama’s standard return & exchange time limit is 60 days from the day you placed your order.

This will normally give you plenty of time to receive and try on your items.

But we also understand how busy things can get with a new baby so don't panic if you think you may be a little late returning your garment, just send us a quick note to let us know.

Why 'Original Condition' Is Important

Please note that only garments that are in their original condition will be accepted - all tags and labels attached (if delivered with them) and the garment has never been washed or worn, apart from trying it on for fit.

If the garment being returned has been washed, is marked ( eg. make up, deodorant stains, perspiration marks, dirt, etc) or if the garment has any strong odours (eg. perfume or deodorant), we reserve the right to refuse a refund on that item and will not incur the cost of postage back to you.

Please understand that we cannot accept these items because we cannot re-offer them for sale - exactly the same as any other retail store.

Swimwear

Please ensure that your Peachymama swimwear items are tried on over your own underwear. In the interest of hygiene, we may refuse returned items where we reasonably consider that this has not been done.

Multi-Packs & Discount Bundles

Peachymama offers you a wide range of pre-designed multi-packs consisting of some of our most popular items bundled into one easy to buy package.

These multi-packs are normally discounted and so if you decide to return a portion of it, the refund you’ll receive will be a) the purchase price of the Multi-Pack minus b) the full retail price value of the items you wish to keep.

Make sense? It just means that the discount you receive when purchasing the multi-pack is no longer applied and the items you keep will be at full retail price.

Incorrect Items or Faults

Here at Peachymama we use high quality fabrics and accredited manufacturers.

However, if on the rare occasion you have been sent a garment with a fault (eg. stitching coming away or fabric flaw, etc) or you have been accidentally sent the wrong garment please contact us and we'll sort it out.

If you find a fault, simply take a photo and send it to us.

But please remember that once a garment has been worn or washed, we can’t take responsibility for any flaw or fault. So please thoroughly check your Peachymama garments before you have worn or washed them.

Multiple Returns

We understand you may not get things right the first time, but when it comes to returns and exchanges within the same Order, any additional postage incurred after the first time will be at your own expense.

The Best Way to Return Your Garment

1. Check that the garment is in its original condition with all tags & labels attached.
2. Neatly fold the garment - please don’t scrunch them in a ball as this damages the fabric and if so we will charge a $5 repressing fee.
3. Ensure it is clean and free of lint
4. Complete the quick returns & exchanges form.
5. Place it back in its original packaging or a clean plastic bag.
6. Post it back to us.

This is the important part: If the garment being returned has been washed or is marked in any way - eg. make up, deodorant, perspiration marks, dirt, etc, or if the garment has any strong odours (eg. perfume or deodorant), we reserve the right to refuse refund or exchange on that item and will not incur the cost of postage back to the customer.

Return Postage

It is your responsibility to pay for postage when returning an item to us.

Being a small family owned business we’re not yet big enough yet to be able to offer free postage for returns & exchanges. We will, however, happily post the exchanged item back to you free of charge.

If the criteria for a refund or exchange is not met for any reason, it will also be your responsibility for the postage back to you.

Peachymama Postal Address:

Peachymama Returns
Unit 1/31 Keysborough Close
Keysborough
Victoria 3173
Australia

Ok, So What Happens Now?

1. Post your return item to our Postal Address.
2. Once it arrives we’ll let you know if we have any questions and process your request.
3. For exchanges, if the item you want is in stock we'll send it out immediately. If it's a pre-order item, we'll despatch it the minute it comes in. Either way, we'll let you know.
4. Any difference in the value of the exchanged item will either be refunded (for an item of lesser value) or additional payment requested (for an item of greater value).
5. Any refunds will be via the same payment method you used for purchase.