FREE EXPRESS SHIPPING AUSTRALIA WIDE FOR  ORDERS OVER $150!

Exchanges and Refunds

What to Do

If you change your mind, you can exchange your Peachymama garment or return it for a full refund within 30 days of despatch confirmation of your order.

We also understand how busy things can get with a new bub so don't panic if you think you may be a little late returning your garment, just send us a quick note and we'll do our best to help you out.

If you change your mind, you can exchange your Peachymama garment or return it for a full refund within 30 days of despatch confirmation of your order.

Important

Please note that only garments that are in their original condition will be accepted - all tags and labels attached (if delivered with them) and the garment has never been washed or worn, apart from trying it on for fit.

If the garment being returned has been washed or is marked in any way - eg. make up, deodorant, perspiration marks, dirt, etc, we reserve the right to refuse refund on that item and will not incur the cost of postage back to the customer.

Eligibility

To be eligible for a Return or Exchange please ensure::

  1. Your request is within the 30 day period from date of shipping confirmation email.
  2. the garment(s) is in it's original condition and has not been washed.
  3. the garment(s) has never been worn - apart from trying it on for fit.

And, because we'd like to be able to sell your exchanged item, please help us out by:

  1. neatly folding the garments
  2. ensure they are clean and free of lint
  3. place the garment in the plastic bag it arrived in or another suitable plastic bag.

Postage

It is the Customer's responsibility to pay for postage for returned items.  

When we send an exchange item back to you we cover the cost of that postage. For all subsequent exchanges postage will be the customer’s responsibility.

Sale Items

Please choose carefully as we only offer 'exchange' for Sale Items - no refunds.

How To Do It

Ordered from Australia? here's what to do:

1. Post the item with back to us with a note saying what you'd like in exchange including size. Send it to our address:

PO BOX 498, ELWOOD, VICTORIA 3184 AUSTRALIA

2. We then inform you when it arrives by sending you a confirmation email.

3. If the item you want is in stock we'll send it out immediately. If it's a pre-order item, we'll despatch it the minute it comes in. Either way, we'll let you know.

Please note that it is the Customer's responsibility to pay for postage on items that are to be exchanged or refunded.  However, when we send an exchange item back to you, we'll cover the cost of the postage.

An International customer outside Australia?

We require that you please also cover the return postage back to you as this can become quite expensive for us.

 

Special Deal Items

We love to be able to reward you when buying from us and every now and again we may offer a special free item with a particular purchase. For example we may offer you a free Tank when you buy 2 dresses. The only thing to remember here is that if you decide to return one of them for a refund, the deal's off and we'll need to take the normal price of that Tank out of the total refund. If you wish only to exchange the dress, we'll be more than happy to help you out and you can keep the Tank on us!

That's it. Simple.

We're more than happy to answer any questions so please give us a call if you need some help.

The Peachy Girls :)

Size Chart

So that you get an accurate measurement using our sizing chart make sure you wrap the measuring tape around the fullest part of your bust and hips. When measuring your bust it is recommended you wear your breastfeeding/nursing bra. 

If you’re not sure or need some help please don’t hesitate to call us on 1300 473 224 or email us here.

Please download the PDF version of our Sizing Chart here.

Simple Version

(Peachymama Sizes = Australian Sizes)

XS = 8-10

S = 10-12

M = 12-14

L = 14-16

Detailed Version