We like to make it as easy as possible for you to try on our garments and exchange or return if you need to.
We also understand the demands on you as a mum and so we're always only a phone call away or a quick message if you're not sure about something.
All Australian Peachymama Orders are sent via Australia Post's Express Post at an easy $10 flat rate.
Delivery may take a few days but are generally speedy. If you are in more remote areas, please give it around a week.
For larger Orders we also use 'Signature on Delivery' to add another level of security.
International shipping is priced depending on your Country and is calculated by weight.
You will be notified at Checkout the exact cost.
We will notify you if we have any questions.
If you change your mind, you can exchange your Peachymama garment or return it for a full refund within 30 days of despatch confirmation of your order.
We also understand how busy things can get with a new bub so don't panic if you think you may be a little late returning your garment, just send us a quick note and we'll do our best to help you out.
Please note that only garments that are in their original condition will be accepted - all tags and labels attached (if delivered with them) and the garment has never been washed or worn, apart from trying it on for fit.
If the garment being returned has been washed, is marked - eg. make up, deodorant stains, perspiration marks, dirt, etc, or if the garment has any strong odours (eg. perfume or deodorant) - we reserve the right to refuse refund on that item and will not incur the cost of postage back to the customer.
Please understand that we cannot accept these items because we cannot re-offer them for sale - exactly the same as any other retail store.
Please choose carefully as we do not Refund Sale Items - we will only offer an Exchange if the garment is returned as per our Policy conditions.
Here at Peachymama we use high quality fabrics and manufacturers. However, if on the rare occasion you have been sent a garment with a fault (eg. stitching coming away or fabric flaw, etc) or you have been accidentally sent the wrong garment please contact us via email or call us on 1300 473 224 and we'll organise a replacement.
Please note: Once a garment has been worn or washed any flaw or fault is the responsibility of the customer.
We do not replace garments that have been worn or washed. So please let us know of any flaw or fault before you have worn or washed your garment.
To be eligible for a Return or Exchange please ensure::
And, because we'd like to be able to sell your exchanged item, please help us out by:
It is the Customer's responsibility to pay for postage for returned items.
When we send an exchange item back to you we cover the cost of that postage. For all subsequent exchanges postage will be the customer’s responsibility.
Ordered from Australia? here's what to do:
1. Post the item with back to us with a note saying what you'd like in exchange including size. Send it to our address:
PO BOX 498, ELWOOD, VICTORIA 3184 AUSTRALIA
2. We then inform you when it arrives by sending you a confirmation email.
3. If the item you want is in stock we'll send it out immediately. If it's a pre-order item, we'll despatch it the minute it comes in. Either way, we'll let you know.
Please note that it is the Customer's responsibility to pay for postage on items that are to be exchanged or refunded. However, when we send an exchange item back to you, we'll cover the cost of the postage.
An International customer outside Australia?
We require that you please also cover the return postage back to you as this can become quite expensive for us.
Special Deal Items
We love to be able to reward you when buying from us and every now and again we may offer a special free item with a particular purchase. For example we may offer you a free Tank when you buy 2 dresses. The only thing to remember here is that if you decide to return one of them for a refund, the deal's off and we'll need to take the normal price of that Tank out of the total refund. If you wish only to exchange the dress, we'll be more than happy to help you out and you can keep the Tank on us!
That's it. Simple.
If you have any questions about any of the items above, we're more than happy to help so please give us a call or message.
The Peachy Girls :)
So that you get an accurate measurement using our sizing chart make sure you wrap the measuring tape around the fullest part of your bust and hips. When measuring your bust it is recommended you wear your breastfeeding/nursing bra.
If you’re not sure or need some help please don’t hesitate to call us on 1300 473 224 or email us here.
(Peachymama Sizes = Australian Sizes)
XS = 8-10
S = 10-12
M = 12-14
L = 14-16